Know the Rules; Including What Some Do Not Say…
You would be hard-pressed to find an adult day care provider in a state where licensure is required who does not know the rules that apply to their business model. This is commendable and often impressive. Regulatory compliance can save lots of grief. Many programs...
In Preparing for CORF Survey, a Utilization Review Reminder…
Many are now providing or preparing to provide more clinical services in your adult day health programs. This is impressive and important. Maximizing how you serve your community has value and speaks to your commitment to care along the continuum. Generally your...
“In the Multitude of Counselors There is Wisdom”
Many may be familiar with that Scripture from the Bible (Proverbs 14:22) that reminds us that in all situations more than one voice can often have value, (although the focus of the verse are spiritual situations). While this Blog is not about using the Bible, we...
Reimbursable Diabetes Self-Management Training A Complement in Adult Day Services
More and more adult day programs are becoming boons of clinical education for their communities. This is especially true of those who offer rehabilitative services. While focusing on what is best to keep care along the continuum in place, some centers offer Diabetes...
The Right Knowledge Can Lead to Increased Income; Or….
Unknown to those who may not be in the business of adult day care, the program’s expenses extend beyond a meal and the everyday items associated with running a building. Of course there are liability coverages and the cost of transportation. Fleet management...
The Right Software is About More than Organization
Adult day programs, which are becoming more and more clinical need truly defined organizational tools. Nowadays the task of these tools has expanded as billing to Medicaid and Medicare become essential parts of many operations. Clinically competent programs partner...
Timing Matters with Strategic Relationship Development
New businesses start everyday and oh boy, the preparation can be enormous. This is especially true when regulatory requirements must be met before we can operate. At the same time that we are in full preparatory mode, there is the question of when should we begin to...
In Adult Day Care, Operators Must be Both Thoughtful and Creative….
No one in care enters a business to hurt someone. We want to help relieve the stress of family caregiving, help intensify the clinical competence of care providing entities and enhance to what extent we can help someone to be self-reliant. We are not sure anyone...
Adult Day Care and Auto No-Fault; A Failing Relationship?
Talk to any insurance adjuster who works in the Michigan no-fault system and they will tell you that they have an obligation to combine quality service identification with cost effectiveness. So many of the 1200+ persons injured in Michigan auto accidents each year...
Shadowing Both Effective and Scary….
In some jurisdictions, training for new direct care workers is allowed by using current employees to impart skill and policy to the new employee. This is called shadowing. While this can be an effective means of familiarizing someone with routines and policy, there...
Just Call it What it Is….
Adult day care centers, adult foster care and other community based care environments often rely heavily upon publicly funded reimbursements for services. Without these, the business operation can be really tough. Some operators have decided to forgo this funding...
Oh the Challenge to Keep Customers Forever; One Trap to Avoid
Every business wants to enjoy loyalty from customers, clients, residents, patients, etc. for decades. After all it is often less expensive and a bit less tiring to keep serving those who know you as opposed to the exhaustive efforts associated with attracting new...
Preparedness Helps Eliminate Entrepreneurial Grief
America is known for the creation of entrepreneurs; those business owners that excite neighborhoods and often provide wonderfully arranged and needed services. The care business, from group living to adult day care is no exception. At the same time it is not unusual...
In Residential Program Development; Know Population Facts
More and more residential adult day care centers are popping up. This is, in fact a good thing. One of the main priorities for a new center is identifying whom you care to serve. For some it might be a population mix of the mentally ill and the medically fragile...
No Need to Abolish No-Fault; Shift its Focus…
For over forty, (40) years the personal injury protection benefits payable under Michigan’s auto no-fault law have been the subject of much discussion. Thousands of personal injury attorneys fight the insurers for more benefits while case managers help...
Equity Financing at Start-Up; A Closer Look
Like many businesses, adult day health care programs, special needs child day care and other health oriented business models need money to get started. Equity financing is an option that comes up more often than you might think. Here are a few tips to help you...
Be Careful Allowing Non-Facts to Kill Your Entrepreneurial Fervor
Many desire to enter the world of care. Often they feel drawn to it as a result of their nurturing nature. This is commendable considering the number of things that can impact our lives from accident, injury to serious illness. We are “our brother’s...
The Personality Conundrum, “Am I Really a Fit?”
Adult day health care programs continue to be the dynamos of community based care. They promote family unity, consistent medical attention and medical stability among its participants. Some question whether or not they may have the right personality mix to operate...
Managing the “Foreigner Conundrum” in Adult Day Health
No shortage of seemingly honest-hearted Americans approach our firm about entering the business of adult day health care. Many of them were not born on American soil but feel a yearning to assist in the care of others. Some have watched neighbors struggle with the...
The “Physician-Program” Relationship of Extreme Importance
No sane person will now or ever doubt the clinical value of adult day health care programs. Even regulators are seeing the need to expedite licensing and accommodate entrepreneurs who embrace this business model as the best option for longer-term patient...
Participant Sponsorship Campaigns Can Enhance Financial Stability
One of the greatest frustrations for adult day care center operations in some areas is the time it takes to get a person Medicaid approved. This means a person needs your services for months before Medicaid approves them and authorizes the reimbursement of services. ...
The Right Equipment Adds to Adult Day Care’s Clinical Edge
As more and more adult day health care programs turn their attention to serving the most medically fragile among us with emphasis less on Medicaid dollars and more on reimbursement for rehabilitation and related more comprehensive services, the look of these centers...To Assume Poor Earnings is Not to Know Adult Day Health Care or Quality Business Management
There is nothing negative about compassion driving anyone’s entry into long-term care, especially community based care. The opportunity to help family caregivers manage stress and add to the dignity and safe well-being of the most vulnerable among us is a lofty...